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  • ACCA Customer Bill of Rights

    All customers have the right to:

    • A clear explanation of service and warranties
    • Be present and ask questions
    • Final approval of services offered
    • Be treated with courtesy and respect
    • Professional service
    • Easily identified service professionals
    • An adequately insured service company.

    Air Conditioning Contractors of America (ACCA) is a professional association for the heating, ventilation and air conditioning industry.